tek
virtuoso
Technology success partner
WHAT WE OFFER
Personalized Attention
We care about all of our clients and want them to succeed in the long run. For this reason, we provide services that are catered to our clients’ specific needs. Do you have a goal you’re trying to achieve but don’t know where to begin? Let us guide you. Get in touch today to book any of our services.
IT CONSULTING
Interested in getting advice from an experienced and professional Computer Consultant? Call us today and see what we can do for you.
TESTIMONIALS
What's Being Said
As a professional Computer Consultant, we know what it means to provide exceptional service and deliver outstanding results. We enjoy helping our clients achieve the goals they seek to see through. See what our satisfied clients have to say about the work we've done, and contact us today to see what we can do for you.
"I've worked with him, and his work ethics are as good as they come. Highly Recommend!"
Jose Francisco, Esq.
"Reliable, dependable, and committed to getting the job done. Highly recommended."
Mark Sabbarese - Accessories4Less
Interested in joining our community of satisfied clients? Contact us today.
"Service was awesome & my computer is running much better. Chris was great to work with. I would definitely use this company again."
HCS Group
Dr. Lall
"Incredibly professional services, prompt and timely. I would highly recommend them. They did an array of tasks for me and everything was great. I'll definitely use them again for my computer needs."
Expert Adviser
ABOUT
From tackling personal decisions to reaching important milestones, our job is to guide you on the path of success. As a Manage Service Provider, we guarantee great results. We're fueled by my commitment to excellence and go the extra mile to make sure clients are fully satisfied with our work.
Frequently asked questions
When I have an IT problem, how do I get support?
When a client has a problem, we “open a ticket” in our IT management system so we can properly assign, track, prioritize, document and resolve client issues. However, some IT firms force you to log in to submit a ticket and won’t allow you to call or e-mail them. This is for THEIR convenience, not yours. Trust me, this will become a giant inconvenience and thorn in your side. While a portal is a good option, it should never be your ONLY option for requesting support.
Also, make sure they HAVE a reliable system in place to keep track of client “tickets” and requests. If they don’t, I can practically guarantee your requests will sometimes get overlooked, skipped and forgotten.
Requesting support should also be EASY for you. So, be sure to ask how you can submit a problem to their support desk for resolution. We make it easy. Calling, e-mailing or submitting a ticket via our portal puts your IT issue on the fast track to getting resolved.
What Makes TEK Virtuoso Different From Other PC Businesses?
TEK Virtuoso is different from other repair businesses in that we personalize your experience by listening to your concerns, help resolve the issues to your satisfaction and we explain the repair and process taken all in the comfort of your home or business at no additional charge for the visit.
Do You Have a Store Where I Can Drop Off My PC or Purchase Parts?
There is no store to drop off computers or purchase hardware. All services are done at the comfort of your site or remotely online as long as you have a steady Internet access.
What Payment Methods Do You Accept?
All payments are made online through a Merchant Service. You can either make a payment with any major credit card (Visa, MasterCard, American Express, Discover) accepted. You will receive an email with an attached PDF Invoice and a link where you can submit payments.
How Does Remote Support Work?
In order to provide you fastest support possible without having to go on site you will need a stable Internet connection available. An email with a link will be sent to you for a TEK to connect to your PC one time. This link can only be used once and when the session is over or completed, the TEK will no longer have access to your computer.
Remote Support eliminates the hassle of a TEK going out to your site or the inconvenience of you having to leave your site to drop off the PC and it's just the same as if the TEK was at the PC making the changes necessary. The connection itself is secure and encrypted so you won't have to worry about your information being leaked over the Internet.
Do you provide Anti-Virus software?
Endpoint Security is an endpoint protection platform that uses multiple technologies to proactively protect your computers against unknown and known threats.
PREVENTS
Ransomware | Malware | Zero-day exploits | PUPs | Adware
If you are interested in obtaining more information or would like to purchase support, please
contact us
What information does your newsletter send?
We send newsletter emails either weekly or monthly. For critical information such as breaches or critical updates we will send it as soon as we gather the information and validate it's integrity. Sometimes you may reciever multiple emails either in a week or month depending on this critical information.