tek

virtuoso

Managed Service Provider

 

WHAT WE OFFER

Personalized Attention

We care about all of our clients and want them to succeed in the long run. For this reason, we provide services that are catered to our clients’ specific needs. Do you have a goal you’re trying to achieve but don’t know where to begin? Let us guide you. Get in touch today to book any of our services.

Remote Monitoring
Maintenance and Repair

IT CONSULTING

IT Consulting

Interested in getting advice from an experienced and professional Computer Consultant? Call us today and see what we can do for you.

TESTIMONIALS

What's Being Said

As a professional Computer Consultant, we know what it means to provide exceptional service and deliver outstanding results. We enjoy helping our clients achieve the goals they seek to see through. See what our satisfied clients have to say about the work we've done, and contact us today to see what we can do for you.

"I've worked with him, and his work ethics are as good as they come. Highly Recommend!"

Jose Francisco, Esq.

"Reliable, dependable, and committed to getting the job done. Highly recommended."

Mark Sabbarese - Accessories4Less

Interested in joining our community of satisfied clients? Contact us today.

 

"Service was awesome & my computer is running much better. Chris was great to work with. I would definitely use this company again."

HCS Group

Dr. Lall

"Incredibly professional services, prompt and timely. I would highly recommend them. They did an array of tasks for me and everything was great. I'll definitely use them again for my computer needs."

Expert Adviser

ABOUT

From tackling personal decisions to reaching important milestones, our job is to guide you on the path of success. As a Manage Service Provider, we guarantee great results. We're fueled by my commitment to excellence and go the extra mile to make sure clients are fully satisfied with our work.

 

Frequently asked questions

How Long Does It Take to Get My Computer Fixed?


On average, the turnaround time is 1-4 hours. Some repairs may take longer if parts need to be replaced and ordered. Once your computer has been diagnosed, we can give you a better estimate on how long it will take to get your computer fixed. Please note any equipment left with TEK Virtuoso and not claimed after 30 days will become property of TEK Virtuoso and cannot be claimed after as equipment will either be recycled or disposed due to abandonment of equipment.




What Makes TEK Virtuoso Different From Other PC Businesses?


TEK Virtuoso is different from other repair businesses in that we personalize your experience by listening to your concerns, help resolve the issues to your satisfaction and we explain the repair and process taken all in the comfort of your home or business at no additional charge for the visit.




Do You Have a Store Where I Can Drop Off My PC or Purchase Parts?


There is no store to drop off computers or purchase hardware. All services are done at the comfort of your site or remotely online as long as you have a steady Internet access.




What Payment Methods Do You Accept?


All payments are made online through the PayPal Merchant Service. You can either make a payment with a PayPal account or any major credit card (Visa, MasterCard, American Express, Discover) accepted through PayPal. You will receive an email with an attached PDF Invoice and a link where you can submit payments. This link is your personal portal where you can see previous tickets submitted along with outstanding and previous invoices. FOR EXISTING CUSTOMERS ONLY
CLICK HERE to be directed to your personal portal




How Does Remote Support Work?


In order to provide you fastest support possible without having to go on site you will need a stable Internet connection available. An email with a link will be sent to you for a TEK to connect to your PC one time or you can go to https://tekvirtuoso.screenconnect.com/ and a session key will be provided to you. This key can only be used once and when the session is over or completed, the TEK will no longer have access to your computer.

Remote Support eliminates the hassle of a TEK going out to your site or the inconvenience of you having to leave your site to drop off the PC and it's just the same as if the TEK was at the PC making the changes necessary. The connection itself is secure and encrypted so you won't have to worry about your information being leaked over the Internet.




Do you provide Anti-Virus software?


Yes. We have the option to manage Anti-Virus software along with our Remote Management services. We are focusing on using Malwarebytes Endpoint Protection to our customers as we feel this software will scan for viruses as well as malware.


Malwarebytes Endpoint Security is an endpoint protection platform that uses multiple technologies to proactively protect your computers against unknown and known threats.
Stops advanced malware, including ransomware Removes all traces of malware Protects applications against zero-day exploits Blocks malicious websites Centralized management and threat reporting
PREVENTS
Ransomware | Malware | Zero-day exploits | PUPs | Adware

If you are interested in obtaining more information or would like to purchase support, please contact us





 
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©2018 by TEK Virtuoso