What's Being Said
As a professional Computer Consultant, we know what it means to provide exceptional service and deliver outstanding results. We enjoy helping our clients achieve the goals they seek to see through. See what our satisfied clients have to say about the work we've done, and contact us today to see what we can do for you.
From tackling personal decisions to reaching important milestones, our job is to guide you on the path of success. As a Manage Service Provider, we guarantee great results. We're fueled by my commitment to excellence and go the extra mile to make sure clients are fully satisfied with our work.
Frequently asked questions
How Long Does It Take to Get My Computer Fixed?
On average, the turnaround time is 1-4 hours. Some repairs may take longer if parts need to be replaced and ordered. Once your computer has been diagnosed, we can give you a better estimate on how long it will take to get your computer fixed.
What Makes TEK Virtuoso Different From Other PC Businesses?
TEK Virtuoso is different from other repair businesses in that we personalize your experience by listening to your concerns, help resolve the issues to your satisfaction and we explain the repair and process taken all in the comfort of your home or business at no additional charge for the visit.
Do You Have a Store Where I Can Drop Off My PC or Purchase Parts?
There is no store to drop off computers or purchase hardware. All services are done at the comfort of your site or remotely online as long as you have a steady Internet access.
What Payment Methods Do You Accept?
All payments are made online through the PayPal Merchant Service. You can either make a payment with a PayPal account or any major credit card (Visa, MasterCard, American Express, Discover) accepted through PayPal. You will receive an email with an attached PDF Invoice and a link where you can submit payments. This link is your personal portal where you can see previous tickets submitted along with outstanding and previous invoices.
CLICK HERE to be directed to your personal portal
How Does Remote Support Work?
In order to provide you fastest support possible without having to go on site you will need a stable Internet connection available. An email with a link will be sent to you for a TEK to connect to your PC one time or you can go to https://tekvirtuoso.screenconnect.com/ and a session key will be provided to you. This key can only be used once and when the session is over or completed, the TEK will no longer have access to your computer.
Remote Support eliminates the hassle of a TEK going out to your site or the inconvenience of you having to leave your site to drop off the PC and it's just the same as if the TEK was at the PC making the changes necessary. The connection itself is secure and encrypted so you won't have to worry about your information being leaked over the Internet.
Do you provide Anti-Virus software?
Malwarebytes Endpoint Security is an endpoint protection platform that uses multiple technologies to proactively protect your computers against unknown and known threats.
Ransomware | Malware | Zero-day exploits | PUPs | Adware
If you are interested in obtaining more information or would like to purchase support, please contact us