The Infamous Words “I don’t know what happened”

I hear it over and over again amongst all those in the IT industry, “I don’t know what happened, I didn’t do anything.” Needless to say they end up admitting later on everything that happened when the truth is reveled and hours are spent trying to fix the mystery problem. Just a heads up, it’s much easier and faster to admit on what you did so the person going to fix it jumps right in and can solve it right away. This saves everyone time and money especially if you’re being charged by the hour.

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