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Voice, video, chat and contact center all on one cloud platform

8x8 X Series transforms employee and customer experiences by providing voice, video, chat and contact center in one easy-to-use platform. Optimize valuable moments of engagement with one set of data, in one system of intelligence and experience faster time to resolution, lower costs and an improved customer experience. Deployment is easy, ensuring each user has the exact functionality needed. From simple voice services in a new location to implementation of a multi-channel contact center, X Series allows for quick and intelligent collaboration across any communication channel.

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One Cloud Solution for Business Communications

Offering voice, video, chat and contact center all on one cloud platform, X Series delivers reliability and allows customers to stop paying for, administering and maintaining separate audio and video conferencing applications.

Secure Calls and Reliable Performance

Combining a variety of voice needs all in one platform, X Series offers consistent and secure quality voice capabilities.

Modern Meetings for Every Business, Every Location

With X Series, meet with employees, customers and partners, start or join a meeting on any desktop or mobile device, host up to 50 meeting participants or instantly share content on any screen.

Advanced Communications Analytics

Unlock supervisor-level analytics that offer the data needed to make real-time business decisions. With X Series’ advanced analytics capabilities, CIOs, line-of-business managers and workgroup supervisors can easily see how their global communications flow.